Group Booking FAQs

In most cities, hotels will quote group rates for 9 or more rooms. In some secondary markets, they may quote for 5 or more.

Submit your group request with your destination, dates, and number of rooms. Your request is sent to multiple hotels matching your needs, and they respond with group rates and availability. You can review offers, compare pricing, and choose the best fit for your team.

Yes. You can book the group block and indicate that individual guests will pay for their own room, tax, and incidental expenses. Before the reservation cut-off date, you provide a final room count and rooming list so the hotel can assign rooms.

The cut-off date is when the hotel considers your group a confirmed booking. By this date, you need to provide final information — number of rooms, rooming list, and any changes to payment. If final details aren't received by the cut-off, the hotel may release the room block.

After submitting your request, you'll receive notifications as hotels respond with offers. When you find an offer that works, you can accept it online or work directly with a group booking specialist to finalize details.

Yes. All payment information is processed through secure, encrypted systems. Hotels4Teams does not collect or store your payment data — it's handled entirely by our booking partner's secure platform, which holds an A+ Better Business Bureau rating.

Absolutely. The more information you include — event type, team size, amenity preferences, budget range — the better hotels can tailor their offers. Details like "youth soccer tournament, need breakfast and pool" help hotels put together the right package.

Some destinations have restrictions like minimum night stays, and during peak seasons hotels may be fully booked. If you don't receive offers right away, our team can help locate alternatives or adjust your search criteria.

Unless otherwise stated, group rates are quoted per room, per night. The rate typically applies to the entire block of rooms for your specified dates.

Contact our group booking team at 1-855-979-9305 (Mon-Fri, 5:00 AM - 11:00 PM EST) or email groups@hotels4teams.hotelplanner.com. If your reservation has already been confirmed with the hotel, you may also contact the hotel directly.

It depends on the hotel and rate. Many group bookings don't require a deposit from individual guests — everyone books together and pays separately at check-in. Some hotels may require a small deposit to hold the block. All terms are clearly stated before you commit.

Yes. Our group booking service works for destinations worldwide, though availability and response times may vary for international locations.